FAQ

 

How Are Your Prices So Much Lower Than Your Competitors?

I’m in a fairly unique scenario here with this business. I have literally ZERO overhead. I stock all my inventory here at my mattress brick and mortar store in Oregon. I’m able to communicate and work w/ my online customers during the day while I run my 2 mattress stores. And obviously I get all my inventory at or below wholesale prices. I’m not interested in tripling my cost on these items and ripping people off, I’ll take the volume and low prices over that route any day!

 

Do You Offer A Return Policy?

Yes I do offer a return policy. We have a 30 day money back guarantee on all our products. If a return scenario arises, it is completely up to the customer to cover any and all shipping charges. There will also be a 5% chargeback fee that will be taken out of the refunded amount. As long as the product arrives in good condition i.e. no stains, soiling, blemishes, tears, scuffs, and it doesn’t have a strong offensive odor (cigarettes are the main one) I have absolutely no problem refunding or replacing your product. I strive to have excellent customer service, and a happy customer is my goal. 

 

What If The Product Is Defective?

If the product proves to be truly defective, I will request to have it sent back. As soon as I receive it I will send a replacement product out free of charge. 

 

How Long Have You Been In Business?

I’ve been in the bedding industry for over 7 years now. I have 2 mattress stores in the Portland Oregon area, and I’m about to add a 3rd. Learn more HERE.

 

How Can I Tell Which Brand These Are?

HERE’S why I am unable to display my manufacturers logos/company names on my site. Don’t worry, it’s a good thing for you! These are manufacturers that I’ve carried for years, and I refuse to floor or carry any company that I don’t stand behind 100%. If you have any questions regarding this, please feel free to CONTACT me.

 

 

Is This Memory Foam & Gel Any Good?

YES! As stated above, all my products online are CERTIFIED memory foam. Most are even bought from the same factories that make and manufacture certain Tempur brands as well. I carry a high end product, at discount and outlet prices. I want my customers coming back and letting their friends know they had a great experience and got an even better product. I know you’ll be 100% satisfied, or your money back.